Shipping policy

Shipping Policy

Effective date: October 1, 2026

Where we ship. We ship to the contiguous United States (the lower 48 states and Washington, DC). We don't currently ship to Alaska, Hawaii, U.S. territories, or APO/FPO/DPO addresses.

When your box ships. Boxes ship via USPS Ground Advantage. Your first box ships within 30 days of your first payment, and boxes ship monthly after that. You'll receive tracking by email when your box ships.

When you're charged. Your first payment is charged when you join, and your membership renews monthly from your signup date. You can skip or cancel anytime before your next charge.

Shipping cost. Shipping is charged in addition to your $42.99 monthly membership, with each box: $4.99 to Illinois, Indiana, Iowa, Michigan, Missouri, and Wisconsin, and $7.99 to all other states we ship to.

Transit time. USPS Ground Advantage typically delivers in 2–5 business days after shipment, depending on your location.

Address accuracy. Please keep your shipping address current in your account. We are not responsible for boxes delayed or lost due to an incorrect or outdated address; if a box is returned to us as undeliverable, we'll contact you to arrange reshipment (reshipment postage may apply).

Delays. Carrier delays, weather, and holidays can affect delivery. We'll help track down anything that goes missing (see Refund & Cancellation Policy).

Contact. Hunter@prepostpulse.com.